The role of the Business Analyst is changing fast. With the rise of generative AI, BA work will not be the same anymore, from how you analyse the current state to how you manage requirements and design solutions. This full-day training gives you the skills and confidence to make AI part of your daily practice.

We begin with practical prompting techniques to get the best out of AI tools, then move into concrete exercises showing how AI can boost productivity, sharpen your analysis, and support collaboration across the BA workflow. In the afternoon, you’ll take it a step further by creating your own CustomGPTs, tailored to your specific challenges as a BA.

This training is interactive, demo-driven, and built on real cases. No theory, only practices you can immediately put into action. You’ll leave with ready-to-use prompts, tested workflows, and a clear vision of how AI will transform your role as a Business Analyst.

Learnings

• Generative AI is changing the BA role and daily tasks
• Practical prompting frameworks and tips to get better results
• AI across the BA lifecycle: current state analysis, requirements, and design
• Recognize risks and limits of AI, including hallucinations and governance
• Compare ChatGPT and Copilot in practice, and understand where each fits best
• Design and test your own CustomGPTs for BA work

Who is this for?

• Business Analysts
• Functional Analysts
• Process Analysts
• Product Owners
• Teamleads of the above roles

Please note

Bring your laptop for this hands-on training. This training can be followed using either ChatGPT or Microsoft Copilot. Both tools work, but in practice, we see that ChatGPT delivers better results.

Struggling with solving business problems? Stuck chasing symptoms instead of root causes? Wrestling with change, or battling stakeholder engagement?

Murder, Mystery and Mayhem is a fast-paced, interactive experience where you step into the shoes of detectives, piecing together conflicting evidence, hidden agendas, and messy requirements.

In three acts, you’ll:

• Uncover the motives of tricky stakeholders
• Navigate conflicting requirements and hidden biases
• Solve the ultimate mystery by mapping processes and tracing root causes

It’s high-energy, hands-on, and unforgettable, giving your team the skills and confidence to handle real-world challenges long after the mystery is solved.

Learnings

• Transform Team Dynamics: Understand how to build trust, foster collaboration, and improve communication within teams through hands-on exercises that strengthen agile teamwork.
• Sharpen Analytical and Critical Thinking: Enhance your ability to dissect complex problems, analyse scenarios in real-time, and develop creative solutions—all directly applicable to your role as a business analyst.
• Build Lasting Friendships and Networks: Connect with peers in an immersive, collaborative environment, fostering relationships and professional networks that will continue to benefit you long after the workshop.

What to expect

• Immersive, in-person experience blending gameplay, roleplay, and collaborative analysis
• Interactive, fast-paced, and discussion-driven format
• Deeper exploration of business challenges through realistic scenarios
• Designed to supplement your current learning methods and deepen your understanding through experience
• A safe, energising space to experiment, learn, and connect with peers

Who is this for?

Murder, Mystery and Mayhem is designed for professionals who face complex problems, competing priorities, and challenging stakeholders, including:

• Business Analysts
• Functional Analysts
• Process Analysts
• Product Owners & Product Managers
• Team Leads & Project Managers
• Change Managers & Transformation Leads
• Scrum Masters & Agile Coaches
• L&D Managers seeking innovative team development experiences
• Anyone working in stakeholder-heavy, change-driven environments

If you need to strengthen collaboration, sharpen problem-solving, and build confidence in handling conflict and ambiguity, this experience is for you.

Feedback

"The Murder Mystery Experience was such a unique way to highlight the power of collaboration over blame. It brought fresh energy and insights to our roles. Thanks for an inspiring experience!”
/ Katarzyna Sanocka

Speakers

Lewis, Imtiaz, and Frits specialise in designing and customising immersive workshops and talks that go beyond the traditional. Drawing on over 40 years of experience delivering value to clients, their focus is on professional development, creative problem-solving and developing stronger, smarter teams.

Whether you are looking to upskill your team, inspire fresh thinking or explore new ways to tackle organisational challenges, they create unforgettable learning experiences that spark real change – helping individuals and teams unlock their potential and deliver real-world results.

"Could you give me an estimate?" Have you ever asked or been asked this question? Navigating how to ask or answer it effectively in a complex environment is the central topic of this workshop.

In this half-day session, Jan De Baere, will guide you through this common challenge. With years of experience as an organisational coach in both the commercial and public sectors, Jan will provide you with essential techniques and practical skills to embrace and manage the uncertainty in your work.

You'll gain a new perspective on forecasting and learn how to choose the proper tool for your context. We'll cover powerful methods like Monte Carlo simulation and relative estimation. We'll also explore the importance of what, and what not to measure and learn to visualize your work to make more accurate and reliable predictions. Don't miss this opportunity to become a master of estimation and forecasting!

Learnings

• How to ask/anwer the estimation question
• Understanding Uncertainty
• The Right Approach for the Right type of Work
• Practical Tools and Techniques
• How to convince management?

Who is this for?

• Business Analysts and Data Analysts
• Project, Program and Portfolio managers, RTE's, …
• Team Leads and Organisational Coaches
• Agile Coaches, (Product) Owners and Scrum Masters
• Anybody being asked the estimation question, like team members

Feedback

"A great combination of theory, practical examples, and tips. The instructor is very experienced."

Are you daunted by Business Architects' seemingly esoteric drawings, philosophical discussions, and vague descriptions? Are you startled by Capability Maps, Value Streams and other Architecture Models and their meaning? Would you like to better understand Business Architecture deliverables to have more effective conversations with Business Architects, or to sense if you'd like to pursue the role of Business Architect yourself?

Join Filip to get some practical insights into the why, what and how of Business Architecture. Learn how it relates to Business Analysis. Find out how you can better collaborate with Business Architects and benefit from and contribute to their work.

Learnings

• Get to know and use key Business Architecture concepts, language, models and viewpoints
• Appreciate the difference between "running" the business and "changing" the business
• Understand the link between Analysis and Architecture and how they complement each other
• Experience the "value of being vague" and the "power of ignoring details"
• Discover which messages get you a seat at the table of strategy boards and pre-project meetings

Key tools & techniques

• Business Capability maps
• Value Chains & Value Streams

Who is this for?

• Aspiring or starting Business Architects
• Business Analysis professionals (BAs, PMs, POs, PdMs, …) keen to learn more about Business Architecture and how to collaborate with Business Architects
• Business Architects looking to connect more effectively with other Business Analysis professionals

Feedback

"This has been one of the best workshops I've attended at Project World Conferences to date. Clear explanations with helpful exercises to enhance understanding. Excellent!”
/ PMBA Toronto 2025 participant