Business Analysis & Beyond

Is this you?

• Striving to create innovative products in a competitive market, where disruption and volatility are the norm?
• Unsure whether the decisions you make are the best to deliver real customer value, while their demands constantly change?
• Juggling being a product owner, product manager or analyst across multiple teams?

This workshop will help you deeply understand your customers and enable you to deliver products and services that they love. Through mindfulness, you will think more clearly resulting in better decisions, which drive innovative solutions. You will gain practical experience and understanding of why mindfulness is the essential skill for effective product ownership.

This workshop is for

• Product owners
• Product managers
• Project managers
• Business analysts
• Anyone working in a product ownership role

Workshop outline

• The Product Ownership role and common issues faced.
• Introduction to mindfulness and its benefits.
• Using mindfulness to develop better ways of thinking, improved creativity and problem solving.
• Implementing mindfulness in the product ownership role.
• How to apply mindfulness in our day-to-day work.

Learning outcomes — By attending this workshop, you will understand

• Why mindfulness is so important for creativity and innovation.
• How to empathise with your customers and stakeholders to truly understand their needs.
• How mindfulness enhances collaboration.
• How to apply mindfulness practices in your day-to-day work.

This half day interactive workshop provides attendees with an understanding of User Stories within an agile context. During the workshop Lyn will explore the purpose of user stories, when and how to create them and how to manage them through to successful working solutions. You will leave this workshop with a good understanding of how to create, refine and manage user stories and use them effectively.

What you will learn during this workshop:

• Understand the purpose of User Stories
• Understand User Roles and their relevance to stories
• Create and write User Stories
• Refine User Stories using goal decomposition
• How to incorporate Non-functionals into backlogs
• Manage stories through backlog management

Business Process Management (BPM) and its life cycle activities — design, modelling, execution, monitoring and optimization of business processes — have become a crucial part of business management. Most processes and business process models incorporate decisions of some kind that describe the premises and possible outcomes of a specific situation.

Decisions, however, are often hidden or hard-coded in process flows or activities. Traditional process modeling techniques turn out to be rather inadequate for modelling decisions. DMN (Decision Modeling & Notation) has become a standard for representing and implementing business decisions in real business situations and processes.

This presentation takes you from the secrets behind decision modeling to productive decision management in real business situations and processes.

What you will learn:

• The concepts, objectives and application areas of decision tables for business analysis and business process management.
• Modeling decisions and how they relate to business processes.
• But mainly: lessons from a long experience on how to build, analyze, verify and optimize decision table models according to simple guidelines.

Innovation is a bit like eating healthy. Everybody talks about it, but secretly we still prefer our cupcakes and chocolates. Innovation is a real buzzword. But what actions really make a difference? With The Innovation Game you can experience how to make the right, evidence-based decisions for innovation.

During the game your team starts a new company. Your team is the management team of the new company. Of course you want your company to become more innovative. In several rounds your team will be confronted with several decisions you have to make about your company’s culture, teams, employees and processes. But which decisions are actually the good ones for innovation? If you make the right decisions, you’ll be rewarded and you’ll see your company grow. What do you think about a new coffee corner, a power nap room or a jacuzzi at the office? After each challenge you'll receive feedback on why your decision was good or bad for innovation. Everything in the game is backed up by scientific literature. At the end of the game the participants reflect on what they learned and how they could apply that in their daily work.

During this session — let's start thinking with our pen. No matter how convoluted a problem may feel in your head — simply pick up a pen and make the first stroke — the rest usually takes care of itself. I bet you will like it!

Visualisation and visual facilitation is a (new) method to make content and process visible in realtime. Be it in presentations, workshops, coaching sessions, trainings and meetings — whenever people engage in dialogue, are working together and want to learn from each other in an impactful way. Bikablo is the brand that opens the door to the world of visual thinking and dialogue.

You are (still) convinced that you are not at all talented and would like to get an intro in how to visualise? You have little experience with visualisation so far and you are looking for an easy way to improve your analysis documentation and make them more clear, attractive, and lively or you want to take your first steps into the world of visual facilitation and storytelling? This session is definitely something you will never forget!

Get an intro about how to Present, Document and Explore Visually — This session will be very interactive and aims at people with all different backgrounds and experience levels (after all visualisation is useful for everybody).