Annelies van der Meulen started her career as a independent contracter for lean services first in Belgium, then in the US. Analysing processes with her feet in the mud. After completing her master in commercial engineering she continued as a management consultant. Today she uses her technical and softskills (she's a coach) as a business analyst for automating processes and managing projects that are connected to IT for the Belgian Federal Government.

Benjamin Minard holds an MBA from “Université de Louvain-la-Neuve” (2002). After about five years in market research, Benjamin founded Ethicstore (Ecommerce) and won the Befair Award in 2007 for the most innovative fairtrade initiative.

In 2013, Benjamin started creating digital platforms and apps in Spain, Portugal, Italy, and Belgium. He discovered UX/UI and design thinking approaches and eventually became a business model innovation expert.

Today, Benjamin is a digital expert at Agoria and develops digital tools to improve connections between supply and demand in the digital transformation market.

He also collaborates with AWEX to boost internationalization through digital technologies. Benjamin coaches and trains companies and is a speaker at DX/BMI-related events.

Bruce Gay, PMP, has over 25 years of experience managing programs and customer relationships across healthcare Information Technology, telecommunications, and defense industries. Currently a PMO Lead at UPMC Enterprises, the commercialization arm of the University of Pittsburgh Medical Center, Bruce manages a group of project managers supporting a multi-million dollar portfolio of product development and technology deployments.

Bruce has presented at both regional and international conferences, including Chicago, Los Angeles, Dublin, Ireland, Netherlands, Toronto, Washington, DC and Jamaica. Bruce lives in Pittsburgh, PA, USA with his wife, two daughters, and his two dogs. Bruce is an active volunteer with the PMI Pittsburgh chapter and is their Director of Corporate Sponsorship. Bruce shares his experiences and ideas around Design Thinking on twitter: @brucegay and on his website: www.astrevo.com

Developing relationships, discovering solutions, and driving value are Danelkis Serra's main motivators.   

Danelkis has over 20 years of business analysis experience in a variety of industries from non-profits to FinTech, and within the Travel/Hospitality sector.  She is a Certified Business Analysis Professional (CBAP) with a Bachelor’s Degree in Hospitality Management concentrating on Event Management. She was first introduced to agile in 2007 when she obtained her Scrum certification and has since practiced a variety of agile 'flavors'. She believes that understanding the origin of thoughts and creating transparency leads to stronger relationships and successful outcomes.    

Danelkis enjoys volunteering as a means of giving back to her community and has coordinated a variety of mentoring programs.  She started as a member and volunteer at International Institute of Business Analysis (IIBA) and in early 2018 she joined as the Chapter Operations Manager, Chapters and Membership Engagement. When she is not working, Danelkis seeks adventures from Scuba Diving to Sky Diving and anything in between.

Danny Kalkhoven has been a programmer, IT-designer, teammanager, tester, and for many years fulfilled assignments as a business analist, mainly in Finance and Health care environments.

Currently he represents the 350 Dutch municipalities in a large project around health care budgeting.

Besides that Danny is a trainer for several BCS Business Analysis modules.

Danny works for Le Blanc Advies Nederland.

David Beckham has enjoyed a 33 year career working in Financial Services at Aviva. He started his career in policy administration then moved into the IT Division where he has been a Business Analyst in different guises since the mid-90's.

He was a founder member of the Business Analysis Practice when it was formed within Aviva IT and had two terms as the Practice Lead. He has worked on numerous large change programmes and has been heavily involved in building the capability of Business Analysis within the organisation over the last decade. He has presented at the European BA Conference on a regular basis and has had several articles published on Business Analysis topics.

After being diagnosed with Parkinson's Disease in 2010 at the age of 43 David gravitated toward training and development of others, developing a learning syllabus and creating a learning community within his UK team. In 2019 David set out on his own journey and created his own business, ChuDo Consulting. He continues to influence the Business Analyst profession as a thought-leader and passionate advocate of the role and the benefits it gives to organisations everywhere.

Since 2015 David has been developing a series of seminars focussing on his recent experiences following his diagnosis and regularly speaks on the positive power of change both on a professional and personal basis.

Edwin van Gorp is a leading architect in large scale digital transformations, a trainer and a coach with a full focus on making impact as an expert. Edwin has fulfilled many architecture roles, from domain architect to chief architect of large-scale transformations. With his platform Leading Architects he helps architects and experts to make real impact by making use of their own talents and beautiful ideas they have.

Emily Tom, CBAP^® is an independent consultant based in Ottawa, Canada. She is also the Regional Director IIBA Americas Northeastern Region, supporting 18 IIBA chapters. She is passionate about promoting the business analysis profession and supporting fellow business analysts in their careers.

As a leader and a practicing business analyst, Emily has first-hand experience in getting to know and understand stakeholders in order to achieve positive results.

Ines Vanlangendonck

For years I have built a strong technological expertise in Digital Transformation projects. I have also earned a few grey hairs as an entrepreneur (Orbis 2002, RedTree 2008 (now Formica), Foursevens 2011, Kamon 2021).

After a thorough training in Sustainability from Cambridge University I started investigating where I could have the most positive impact with my combined expertise. I went on to create Kamon to help companies in Agile sustainable transformations and create solutions where circular economy and digital technology meet.

Jamie Champagne is beyond her "passionate BA" title and truly embodies business analysis and adding value to those around her every day. An accomplished speaker, author, and trainer, she enjoys sharing with others ways to improve their analysis skillsets, unique ways to look at the world, and how to be more productive with measurable results.

You can find her speaking around the world, both in-person and online, on topics on business analysis, process improvement, project and change management, and productivity and leadership. She is an accomplished author with her book Seven Steps to Mastering Business Analysis, 2nd edition, and published courses on LinkedIn and Pluralsight.

When she's not collaborating with her business partners, you can find her collaborating with her friends and family on the Hawaiian waters on a surfboard.

Jan Meskens is data practice lead at Juvo. He manages a team of highly skilled consultants who coach and help companies, like Port of Antwerp, towards a successful data-driven digital transformation. Before joining Juvo, Jan was 10 years active as data consultant in various roles like data scientist, BI analyst, product owner and team lead. Jan holds a PhD in Computer Science.

In 2020, Danny Van Dessel joined Port Of Antwerp as manager of the Data & Analytics team. This team enables Port Of Antwerp towards a data driven organization. The main activities of this team are data science, data governance, data engineering and spatial analytics. Based on his 10+ years of experience in process improvements and ERP implementations, Danny believes that data is a crucial element to make the right choices and to automate processes.

Joe Perzel has been leading projects of all sizes and managing staffs since 1982 in both a corporate and vendor capacity. He has a background in multiple industries such as healthcare, insurance, finance, government, manufacturing, non-profit and education. Presently Joe is Partner JPerzel Inc. as well as Program Manager at Surescripts LLC. Previously he has held leadership positions at Cargill, Thomson Reuters, MN Workers Compensation Bureau and International Multifoods.

Joe has been speaking since 2002 on topics ranging from project leadership, management, strategy, negotiations/sales. He has presented keynotes, chapter meetings and workshops internationally to multiple corporate, government and non-profit organizations, as well as over 20 PMI chapters, PMI Global and Region 2, Society for Quality (ASQ), International Institute of Business Analysts (IIBA), International Practice Management (IPMA) and the PMO Impact Summit.

Judy Alter, CBAP®, FLMI, ACS, PCS & HIA

Judy Alter is a public speaker, coach. mentor, trainer, and Senior Business Systems Analyst with over 17 years of experience in Business Analysis.

Judy rebranded herself as "The Optimistic BA" and is a charismatic, optimistic, humorous, and successful leader. CEO/Owner of Judy Alter Speaker & Business Analysis Services LLC 10-31-19 to Present.

• Mutual of Omaha Insurance Companies 11-5-84 to 3-1-20
• IIBA Leader since 2012, where she has served on many roles
• IIBA Global Chapter Council Chair September 2017 to Present

Katy Willems is an compassionate business consultant and team coach who has worked for more than 8 years as a business analyst across different industries. Acting as a liaison between different stakeholders to build confidence and trust is what drives her on a daily basis. Being involved in the business analysis phase of an (IT) project is what she loves to do the most.

Lavina Wiebe has been working in various industries in Calgary for the past 25+ years, which include oil and gas, engineering, and regulatory, just to name a few. Her most recent foray is into the retail sector working for Best Buy Canada Ltd where she currently holds the title of Business Analyst III, eCommerce Operations and works with their data engineering and analytics teams on a cloud implementation.

She's been an active International Institute of Business Analysis member since 2012 and has served in numerous volunteer positions with IIBA^® or with her local IIBA Calgary Chapter since 2013. Currently she volunteers as an ad hoc advisor to other chapters on marketing and website issues for IIBA.

Her most recent speaking engagement was a presentation titled, "Making Data Pop! Telling Better Stories with Numbers" for IIBA Bluegrass Chapter in August 2021.

Lisamarie Van Bel is an enthusiastic and hands-on consultant at Quality@Speed/AE, where she helps organizations increase their adaptability to their ever changing and unpredictable surroundings.

After graduating with a master in Business Economics, she started her career about 5 years ago as an analyst. Today, she is responsible for community & communication within the analyst population at Colruyt Group.

Ruben Wittevrongel has been working for over 20 years in Colruyt Group, co-founder of the traineeship analysis and currently manager of the team responsible for training, coaching and community working of the analysts @ Colruyt Group.

He's a strong believer of the value of a vibrant community … and of the way Lisamarie, together with our community owners, is tackling this.

Marcus Udokang is a Consultant, Writer, Presenter, and Coach specializing in Project Management and Business Analysis, specifically business applications, and requirements analysis. He has presented at conferences and webinars, and appeared on Podcasts and discussion panels. He brings his hands-on experience, years of teaching, and his knowledge and expertise to the forefront, in helping businesses deliver meaningful value. His experience spans various industries including Financial Services, Oil and Gas, and Education, including IT Training. Marcus is also host of the Podcast and YouTube channel The Inquisitive Analyst, which focuses on discussions about the triumphs and challenges within the Business Analysis and Project Management fields.

Marieke van Vliet — Business analyst @ Sanoma Learning & Malmberg, podcaster, workshopper & founder @ Mind your Tech. Winner of the 2021 BA Achievement Award

Marieke is part of a team at Sanoma Learning that builds a new testing platform for the whole range of education throughout Europe. She is good at connecting people and finding solutions together. She is the chapter lead of business analysis within Sanoma Learning and is always searching for new and better ways to connect business with technology. Marieke has been working in software development for 7 years, first as a developer later as Business Analyst. She has a PhD in Neuroscience, which gives her a unique view on IT projects. She loves to experiment based on many different theories.

Marieke is passionate about knowledge management, design sprint workshops and mindful technology. She is searching for the optimum between brain and technology in her podcast Mind your Tech. Through the Mind your Tech Movement she hopes to help people to use technology and to innovate in building software. She also asks critical questions on the boundaries of technology. In which situations do we especially need to use our human qualities? And how to make elegant and sustainable solutions that help us flourish as humans.

Mark Smalley is a writer, speaker and bridge builder at Smalley.IT. Also known as The IT Paradigmologist. He helps people discover where they are and to visualize where they want to be.

Mark’s main area of interest is the management of IT systems and services. He has contributed to many bodies of industry knowledge and has spoken at hundreds of events in more than thirty countries.

One of his recent contributions was as lead editor of ITIL^® 4 High-velocity IT, kindly endorsed by Patrick Debois (the godfather of DevOps) as an "exploration framework that embeds IT into business strategy".

Matthias Bedert graduated as a Master in Informatics in 2003, started his career at Colruyt Group, and never left. Passionate about the link between business and IT, he contributed to many projects in the domains of HR, Purchasing, Sales, Supply Chain and Transport. The last 10 years, Matthias' focus is on Information and Data management within the Group. He's currently active as a Business Architect on Colruyt Group's Information management Programme.

Mattias Jonniaux is a senior consultant at AE. He is driven by helping organizations transform and realize their purpose. He took on the role of project manager and business information architect at the Information Management project at VDAB.

Annelies Vervaeke started as a junior consultant at AE with a profound interest in helping the data-driven transformation of customers. Her first project as a business analyst is at VDAB where she works in the team of the Customer Experience Transformation project.

Mindy Bohannon thrives as an Agile Business Analyst and CBAP^®. She relishes solving business problems, developing solutions that drive the business forward, and relating to others with humanity, trust, and collaboration during the process.

Mindy has been a BA longer than she was a database developer, is a part-time scrummaster and has most recently worked on application modernization and data science projects.

She has spoken on analyst and professional development topics at many local and national conferences over the years. Equally, she encourages others to share their knowledge as the President at her local IIBA^® DC chapter.

Nick de Voil is a consultant specialising in helping organisations to design and implement people-oriented systems, products and services. He has trained thousands of professionals in the skills of business analysis, user experience, systems design, project management and agile development. Nick is a past President of IIBA's UK Chapter. He speaks regularly at international conferences and is author of the 2020 book "User Experience Foundations". He was a contributor to the book “Business Analysis and Leadership”

Norma Acevedo López was born in Saltillo (Mexico) and currently works as organizational manager in Commercetools, the world’s leading commerce platform. She is part of the leadership team responsible to define the organizational processes and structures. Moreover Norma is a partner at the international company Rodriguez Pardo & Assocs, working as Business Agility Consultant and Agile expert supporting organizations worldwide in their way to Agility.

For over 27 years Norma has been an engaged software developer, maintenance engineer, trainer, process engineer and Deployment Manager in Ericsson. She was intensively involved in the Agile transformation at Ericsson ICT Center Aachen, acting as a change agent, coach and consultant for Ericsson customers.

She is a well-known public speaker with international reputation at Agile, Design Thinking and DevOps conferences.

Paddy Dhanda is the Agile Practice Director at QA Ltd, the largest Technology training provider in the UK. He is the former head of Agile learning for a global bank where he rolled out Agile education to over 100k agilists. Paddy has worked in the field of Business Analysis for almost 20 years and led a global Business Analysis Community of Practice comprising of over 2k practitioners. He is the former Midlands Communities Director for IIBA UK. Paddy is passionate about creating engaging learning experiences through visual thinking, gamification and storytelling. He regularly shares insights with industry thought leaders via his podcast, the Peaky Agilist. He also tells really bad jokes according to his two young children.

Grant Wright has over 20 years’ experience of delivering and leading enterprise-scale transformation and digital service design across government and financial services sectors. He is a Principal Consultant and Director of Scarlett Solutions, a UK based consultancy specialising in business analysis/architecture, agile product management and business transformation. Grant combines his passion for business analysis with tools & techniques from other fields such as user/customer experience (UX/CX), P3M and lean / agile delivery in order to clearly define problems and identify effective solutions for his clients. He actively practices Visual Thinking throughout his work and is passionate about its ability to create alignment, improve understanding and generate creative ideas.

Paul Ben started his career as a Business Analyst in South Africa after about 7 years working in the business side of organisations. He hadn't considered being a business analyst until his manager approached him after a successful project, and asked if he would consider taking on a business analyst role.

Since then his professional business analysis career has taken him to London, Copenhagen, and now Wellington New Zealand.

Paul now has more than 27 years experience working as a business analyst across numerous projects involving share trading systems, data warehousing, mobile and web applications and many more. Paul's passion for this profession saw him joining IIBA South Africa where he also discovered the joy of contributing to the development of a business analysis community.

Paul has support professional development days, strategy development, chaired and spoken at conferences within the IIBA community. This has given Paul exposure to many international speakers, mentors and authors that have all helped him develop and improve his own analysis skills.

Paul is also the founder of Altitude Journeys a coaching, training and knowledge centre to help people reach higher levels of success and performance in life, business, and work.

Pieter Van Driessche

I work more then 20 years in IT and did most of the common software jobs: developer, analyst, teamlead, project manager, and currently Agile manager. I experimented with cultural change management during 2 years, after which I returned to IT because of the faster speed of change. I am an agile coach (or mentor?) since almost 15 years, and still learning every day. I coached all kind of teams in all kinds of organisations: software, operation or marketing teams, in Belgium and abroad, in small and large organisations. Combining people, process and product is my passion.

Riikka Helle is originally from Finland and has lived in Ghent, Belgium for over 20 years. She has worked as a business analyst for 15 years from which the last 8 years in the home care sector. In 2020 she became a freelancer. Riikka got introduced to sustainability in business during her studies in the 90's and ever since then she has been convinced, that businesses can drive the change that is needed to address the climate change affecting us all, including the businesses themselves.

Ryan Folster is a Business Analyst Lead and Product Manager from Johannesburg, South Africa. His strong focus on innovation as well as his involvement in the Business Analysis community have seen Ryan develop professionally from a small company, serving a small number of users, to large multi-national organisations. Having merged into Business Analysis through the business domain, Ryan has developed a firm grounding and provides context to the methodologies applied to clients and projects he is working on. Ryan has gained exposure to the Human Resources, Asset Management as well as Financial Services sectors, working on projects that span from Enterprise Line of Business Software to Business Intelligence and Compliance. Ryan is also heavily involved in the local chapter of IIBA® having previously served as the president of the chapter and most recently as a non-executive director. Ryan is passionate about the role a Business Analyst plays within an organisation, and is a firm believer that the role will develop further in the future and become a crucial aspect of any successful business.

Sam De Waele is an ambitious and creative business analyst who likes to solve complex problems in a correct and effective way. As co-founder of TPO Agency, he aims to deliver great digital products by attaining a holistic view that helps streamline the business processes, design challenges and development efforts of the clients. With his background in engineering and business economics, Sam started his career as a project manager in the 3D printing industry. After 4 years as a project manager, he took a step into the unknown and became a business analyst. Now more than ever, he found his passion for business analysis and start-up entrepreneurship and wants to expand his knowledge every day!

Seppe Wera is a creative, hands-on, hybrid profile. He likes designing and crafting solutions from start to finish. Talking to people, listening, trying out solutions and starting from scratch are the things he enjoys. Also, he likes electric skateboards.

Designing and implementing great user experiences and the User Interface are Seppe's day-to-day activities. He's a digital product designer at AE, and a graphic designer at Studiolektrik.

"Whoop ass, look good."

Working with clients across industries and sectors, Vincent Mirabelli empowers leaders and organizations to develop cultures of high process performance and continuous improvement.

A founding member of the Love the Process Academy, host of "Analysts After Work", and co-host of the podcast "Business (Not) As Usual", Vincent is a highly sought after speaker and instructor in the areas of Business Process, Lean Six Sigma, and Operational Excellence, and has been named a top 10 thought leader on Culture, Change, and Business Management by Thinkers360.

He is a certified Project Management Professional (PMP^®), Certified Business Analysis Professional (CBAP^®), Certified Customer Experience Professional (CCXP), a Lean Six Sigma Master Black Belt, and a trained facilitator of LEGO® SERIOUS PLAY^® method and materials.

Wouter Nieuwenburg

The connection and cooperation between the 'business' and IT (solutions) is a common thread throughout my career.

I started as an Account Manager after my study in Commercial Economics at the College of Amsterdam. I gained experience at several companies in various branches, including in the financial sector, IT security and IT Operational Lease, energy sector and customer contact centres. In this time I discovered that I am especially interested in business processes and optimizing them.

At Unamic (now a Xerox company) I got the chance to be a project manager (internally called Service Delivery Manager), start new projects and align them with the processes of the client, my first steps into the world of business analysis.

After a few years I joined KZA (secondment), I worked there in order to broaden my horizons as project manager and I could fulfil roles as information manager, quality manager and process flow manager.

Since 2012 I have worked in the pension sector as a full time Business Analyst , at first at APG, later at PH&C. At the moment, I work again as secondment, mostly in an agile environment, often in a combination of business analyst-product owner or business analist-scrum master.

What I love about the role of BA is the complexity and diversity of the work environment, challenging the questions and solving problems that often have direct impact on main business processes, discover new things through desk research and study, and especially the human interaction.

Wouter Nieuwenburg

The connection and cooperation between the 'business' and IT (solutions) is a common thread throughout my career.

I started as an Account Manager after my study in Commercial Economics at the College of Amsterdam. I gained experience at several companies in various branches, including in the financial sector, IT security and IT Operational Lease, energy sector and customer contact centres. In this time I discovered that I am especially interested in business processes and optimizing them.

At Unamic (now a Xerox company) I got the chance to be a project manager (internally called Service Delivery Manager), start new projects and align them with the processes of the client, my first steps into the world of business analysis.

After a few years I joined KZA (secondment), I worked there in order to broaden my horizons as project manager and I could fulfil roles as information manager, quality manager and process flow manager.

Since 2012 I have worked in the pension sector as a full time Business Analyst , at first at APG, later at PH&C. At the moment, I work again as secondment, mostly in an agile environment, often in a combination of business analyst-product owner or business analist-scrum master.

What I love about the role of BA is the complexity and diversity of the work environment, challenging the questions and solving problems that often have direct impact on main business processes, discover new things through desk research and study, and especially the human interaction.

Filip Hendrickx loves bridging business analysis and innovation and mixes both in his work as a speaker, trainer, coach and consultant.

As co-founder of the BA & Beyond Conference and IIBA^® Brussels Chapter president, Filip helps support the BA profession and grow the BA community in and around Belgium.

Xavier Dufour is a Digital Business Analyst who experienced digital marketing and UX in startup environment. He has several years experience in Business and Functional Analysis and already presented workshops at Agile Grenoble.

Joe Newbert is a business consultant, keynote speaker, content creator and, above all, a teacher.

As Chief Training Officer at Business Change Academy, Joe trains people just like you with all the knowledge needed to become an internationally certified business analyst and all the good practices needed to make a meaningful impact in the work that you do.

A popular speaker on the BA conference circuit, Joe actively serves the community as Editor-in-Chief for Inter-View Report, Podcast Host on OneSixEight FM, and Newsletter Curator at 5W-1H. Plus, he also writes in fits and starts at Newberts Blog.

Oh, and now he does T-Shirts too.

For his detailed biography, please go to joenewbert.com.

Working with clients across industries and sectors, Vincent Mirabelli empowers leaders and organizations to develop cultures of high process performance and continuous improvement.

A founding member of the Love the Process Academy, host of "Analysts After Work", and co-host of the podcast "Business (Not) As Usual", Vincent is a highly sought after speaker and instructor in the areas of Business Process, Lean Six Sigma, and Operational Excellence, and has been named a top 10 thought leader on Culture, Change, and Business Management by Thinkers360.

He is a certified Project Management Professional (PMP^®), Certified Business Analysis Professional (CBAP^®), Certified Customer Experience Professional (CCXP), a Lean Six Sigma Master Black Belt, and a trained facilitator of LEGO® SERIOUS PLAY^® method and materials.

Catherine Tytgadt is your trilingual companion from personal development to business & family transformation.

She is a CNVC Certified Trainer & Conciliator, PCC-ICF Professional Certified Coach, Insights Discovery &NLP Practitioner, Yale School of Management graduate and has a Bachelor in education.

Catherine is a cocktail of sensitivity, enthusiasm, intuition, a lot of humor, authenticity, commitment, passion and eagerness to learn. And most of all happy to entertain and challenge you.

Filip Hendrickx loves bridging business analysis and innovation and mixes both in his work as a speaker, trainer, coach and consultant.

As co-founder of the BA & Beyond Conference and IIBA^® Brussels Chapter president, Filip helps support the BA profession and grow the BA community in and around Belgium.

Lynda Girvan is Head of Business Analysis and Lead Agile Coach for CMC Partnership Consultancy Ltd. She is a business consultant, trainer, coach, author, practitioner and international speaker, and has over 25 years' experience of adding value to organisations in both the private and public sectors, working at a variety of levels. Her particular strength is applying business analysis, change and agile techniques together to help organisations overcome challenging business transformation problems. Lynda explored this topic as co-author of the BCS book, 'Agile and Business Analysis', published in 2017. Lynda is also an examiner and mentor on the BCS BA Diploma and a regular speaker on Business Analysis and Agile topics to international audiences.

With two decades of experience in leading and coaching agile teams and organizations, Stijn Follet is currently focusing on the context for agility through contracting, culture, leadership and teamwork. He is co-author of the Agile Contract Manifesto. At Capgemini, he is the Global Leader of the Agile & DevOps Movement, instigator of the Agile & DevOps Playbook, and global content owner of the agile training curriculum.

Wouter Nieuwenburg

The connection and cooperation between the 'business' and IT (solutions) is a common thread throughout my career.

I started as an Account Manager after my study in Commercial Economics at the College of Amsterdam. I gained experience at several companies in various branches, including in the financial sector, IT security and IT Operational Lease, energy sector and customer contact centres. In this time I discovered that I am especially interested in business processes and optimizing them.

At Unamic (now a Xerox company) I got the chance to be a project manager (internally called Service Delivery Manager), start new projects and align them with the processes of the client, my first steps into the world of business analysis.

After a few years I joined KZA (secondment), I worked there in order to broaden my horizons as project manager and I could fulfil roles as information manager, quality manager and process flow manager.

Since 2012 I have worked in the pension sector as a full time Business Analyst , at first at APG, later at PH&C. At the moment, I work again as secondment, mostly in an agile environment, often in a combination of business analyst-product owner or business analist-scrum master.

What I love about the role of BA is the complexity and diversity of the work environment, challenging the questions and solving problems that often have direct impact on main business processes, discover new things through desk research and study, and especially the human interaction.

Koen Vastmans

I started my carreer in IT about 29 years ago as a developer. After being involved in several development environments, using several different technologies (mainly Java based) in several different business entities, I switched to training and coaching.

I was full time agile trainer and coach for about 6 years, when I decided I wanted to be more involved with technical stuff again. So since 2018 I am focusing on processes in a DevOps context.

As secondary occupation I create serious games in an agile and DevOps context and offer learning services with these games.

My passion for learning new things and sharing what I learnt is my main driver.

Jan de Vries is a senior trainer, business IT consultant, coach, researcher and public speaker in the fields of Agile, DevOps, Business Information Management, Antifragility and Strategy Development.

He (co-)founded:

• BlueOceanRecon.com to facilitate the development of Blue Oceans and Lean Startups;
• Antifragility.works to conduct research on the practical application of antifragility in organisations;
• GRCinAgile.com to explore common ground between Agile/DevOps teams and Governance, Risk & Compliance.

Developing relationships, discovering solutions, and driving value are Danelkis Serra's main motivators.   

Danelkis has over 20 years of business analysis experience in a variety of industries from non-profits to FinTech, and within the Travel/Hospitality sector.  She is a Certified Business Analysis Professional (CBAP) with a Bachelor’s Degree in Hospitality Management concentrating on Event Management. She was first introduced to agile in 2007 when she obtained her Scrum certification and has since practiced a variety of agile 'flavors'. She believes that understanding the origin of thoughts and creating transparency leads to stronger relationships and successful outcomes.    

Danelkis enjoys volunteering as a means of giving back to her community and has coordinated a variety of mentoring programs.  She started as a member and volunteer at International Institute of Business Analysis (IIBA) and in early 2018 she joined as the Chapter Operations Manager, Chapters and Membership Engagement. When she is not working, Danelkis seeks adventures from Scuba Diving to Sky Diving and anything in between.

Fabrício Laguna is the main reference on Business Analysis in Brazil.

Author and producer of videos, articles, classes, lectures and playful content, he can explain complex things in a simple and easy to understand way. CBAP^®. PMP. MBA. IIBA^® Brazil Chapter president.

Consultant and instructor for more than 20 years working with business analysis, methodology, solution development, systems analysis, project management, business architecture and systems architecture.

With a background in software development, Kathy Berkidge is a BA professional with over 30 years of experience in I.T. She is an APMG and ICAgile certified trainer and delivers business analysis and agile training and coaching services to many organisations in Australia and around the world, including large corporations and government departments.

Since 1999, Kathy has been studying, practicing and teaching mindfulness. Kathy works with teams and organisations to implement mindfulness practices to improve teamwork, be more innovative and deliver better customer value. She is passionate about seeing people, teams and organisations succeed and thrive in an environment of collaboration and harmony.

Filip Hendrickx loves bridging business analysis and innovation and mixes both in his work as a speaker, trainer, coach and consultant.

As co-founder of the BA & Beyond Conference and IIBA^® Brussels Chapter president, Filip helps support the BA profession and grow the BA community in and around Belgium.

Bert Heymans is a business analyst with a software development and project management background. He worked in printing, banking and insurance as well as the government sector. He is a lean management aficionado and a bridgebuilder between business and IT.

Peter Doomen has 20+ years experience as a business analyst at SD Worx, currently working for the central architecture team. His main focus is on agile and interactive methods for analysis work. In real life, he is a wine enthusiast with a bias towards champagne.

Fabrício Laguna

The Brazilian BA | IIBA Brazil Chapter President

Yulia Kosarenko

#ba_mindset | Author of "Business Analyst: a Profession and a Mindset" and "Business Analysis Mindset Digital Toolkit"

Jared Gorai

Uniting the business analysis community | Director, Chapter & Membership Engagement at IIBA

Stefan Bossuwé

#TheHolisticBA | IIBA EMEA Deputy Regional Director Europe | IIBA Brussels Chapter Ambassador

Filip Hendrickx

Innovating BA | BA & Beyond co-founder | IIBA Brussels Chapter President

Almudena Rodríguez Pardo: Business Agility Consultant at Rodriguez Pardo & Assocs.

Almudena Rodriguez Pardo has more than 22 years of operational experience in the telecommunication industry, where she has been engaged as a senior software developer, quality coordinator and technical market support engineer in several IT projects. Passionate Agilist, expert for Agile and DevOps methodologies and change management, Almudena has supported with her Agile consulting services the successful introduction of agile methodologies of a wide spectrum of European companies. The Agile transformations driven by Almudena affect a wide variety of industrial sectors such as banking, telecommunications, retail, government, technology, media, etc.

As an international speaker, Almudena has been invited to numerous Agile and DevOps international conferences like Agile Practitioners Israel, Agile Tour London, Conference Agile Spain, Agile Austria Conference, etc. … Also well-known as keynote speaker, Almudena participated with Opening Keynotes at UCCAT Paris, Hustef in Budapest and ExpoQA Madrid. Almudena is actually a partner at the international company Rodriguez Pardo & Assocs, working as Senior Business Agility Consultant and Agile expert supporting organizations worldwide in their way to Agility and DevOps deployment.

Fabrício Laguna is the main reference on Business Analysis in Brazil.

Author and producer of videos, articles, classes, lectures and playful content, he can explain complex things in a simple and easy to understand way.CBAP. PMP. MBA. IIBA Brazil Chapter president.

Consultant and instructor for more than 20 years working with business analysis, methodology, solution development, systems analysis, project management, business architecture and systems architecture.

Jamie Champagne is beyond her "passionate BA" title and truly embodies business analysis and adding value to those around her every day. An accomplished speaker, author, and trainer, she enjoys sharing with others ways to improve their analysis skillsets, unique ways to look at the world, and how to be more productive with measurable results. You can find her speaking around the world, both in-person and online, on topics on business analysis, process improvement, project and change management, and productivity and leadership. She is an accomplished author with her book Seven Steps to Mastering Business Analysis, 2nd edition, and published courses on LinkedIn and Pluralsight. When she's not collaborating with her business partners, you can find her collaborating with her friends and family on the Hawaiian waters on a surfboard.

Jennifer Battan, CBAP^®, the Out of the Box BA, has an energetic passion injecting innovation and creative problem-solving techniques into how BAs do their day-to-day work. Her passion is helping teams apply the art and science of business analysis techniques with fresh, modern perspectives.

Jen is an internationally recognized conference speaker, educator and thought leader within the business analysis and creative problem-solving communities. She served on her local IIBA^® (International Institute of Business Analysis^™) Chapter board as President and in various roles for more than seven years and led a content development and writing team for the IIBA’s Guide to the Business Analysis Body of Knowledge®, and on the standards committee for the latest CBAP^® exam.

As a certified LEGO^® Serious Play^® Workshop Designer and Facilitator and Gamestorming Facilitator, Jen helps clients and practitioners reach their goals and have fun while they learn, make decisions, and develop shared strategic understanding.

Jen spends her free time inspiring learners of all ages to utilize diverse approaches in applying creativity to any challenge they face.

Jennifer Bedell has presented internationally at several conferences in person and virtually with topics related to business analysis, change management, and work-life balance. Her goal is to inspire others to be the positive influence in their projects by sharing her experiences.

Jennifer loves to look at the world through multiple perspectives. This may be why she was selected as the SME for a system replacement project back when she was a disability claims adjudicator. That project led her to roles in Quality, Business Analysis, Change Management and everything in between. She is currently leading a community of Business Analysts for both her employer and mentoring the Business Analyst team for her client.

When she isn't coaching aspiring buiness analysts, Jennifer is as the park with her cocker spaniel, Oscar - a COVID puppy.

With a background in software development, Kathy Berkidge is a BA professional with over 30 years of experience in I.T. She is an APMG and ICAgile certified trainer and delivers business analysis and agile training and coaching services to many organisations in Australia and around the world, including large corporations and government departments.

Since 1999, Kathy has been studying, practicing and teaching mindfulness. Kathy works with teams and organisations to implement mindfulness practices to improve teamwork, be more innovative and deliver better customer value. She is passionate about seeing people, teams and organisations succeed and thrive in an environment of collaboration and harmony.

Maja Kostić is a Business Analyst at Q agency. She is driven by new technologies and features, oriented to perceived customer needs. Constant problem solving is a persistent incentive for her motivation, which she combines with her multi-year experience in various industries, on both client and vendor sides.

Jelena Frlan has been working as a business analyst since her college days. She loves collaborating with other IT experts on bringing innovative solutions to clients. Her desire for learning motivates her to attend webinars and workshops, and this year she gained IIBA-AAC certification to strengthen her expertise in agile analysis.

Marieke van Vliet — Business analyst @ Sanoma Learning & Malmberg, podcaster, workshopper & founder @ Mind your Tech. Winner of the 2021 BA Achievement Award

Marieke is part of a team at Sanoma Learning that builds a new testing platform for the whole range of education throughout Europe. She is good at connecting people and finding solutions together. She is the chapter lead of business analysis within Sanoma Learning and is always searching for new and better ways to connect business with technology. Marieke has been working in software development for 7 years, first as a developer later as Business Analyst. She has a PhD in Neuroscience, which gives her a unique view on IT projects. She loves to experiment based on many different theories.

Marieke is passionate about knowledge management, design sprint workshops and mindful technology. She is searching for the optimum between brain and technology in her podcast Mind your Tech. Through the Mind your Tech Movement she hopes to help people to use technology and to innovate in building software. She also asks critical questions on the boundaries of technology. In which situations do we especially need to use our human qualities? And how to make elegant and sustainable solutions that help us flourish as humans.

Mick Brian is a change agility leader and facilitator, and Head of Community for CMC Partnership Consultancy Ltd. He spent 24 years in the British Army, eight of which were in the UK Special Forces – this brings a unique perspective to the change profession. Agility, an agile mindset and making plans that give you just enough without overcomplicating the situation are things that Mick has continued to promote in both the private and public sectors. He is a qualified CCMP with the ACMP, experienced Prosci® Practitioner, Lean Change Agent, Advanced Scrum Master and is currently undertaking his Certified Agile Coaching qualification. He holds an MSc in Security Risk Management and has considerable leadership experience.

Mick has built on his career since leaving the military over 10 years ago by working with the US Department of Defence, the oil and gas sector and now with the UK Government. Having just formed a successful change community within an Agile Transformation, Mick's drive to help people understand and thrive during change is where his interests lie and complex emergent change really focuses his learning at the present time. Helping and supporting people with being comfortable with uncertainty is his priority.

Mick is an enthusiastic Triathlete having completed several Ironman Events and keen Bee-Keeper, which helps fulfil his need to get under the skin of complex adaptive systems.

A professional coach and facilitator of change, Will Izzard is Head of Business Change at CMC Partnership, with over 25 years' experience in projects and change in business. He is an Experienced Prosci® Practitioner, Chartered Mechanical Engineer and Certified Symbolic Modeller (therapeutic metaphor work). He is interested in the blend of change facilitation (directing attention on what to do) with interpersonal skills (how to actually do it). He believes that lasting change is brought about by small interventions that build the confidence and skills of others so that they achieve more and experience a deep level of learning.

His latest development areas include helping clients construct metaphors of their experiences, from personal outcomes to visions and change initiatives, and exploring the neuroscience of change, having studied with the NeuroLeadership Institute. Both of these come from a place of being comfortable with 'not knowing' and helping others to embrace the uncertainty that comes with change.

Will thrives on applying novel ideas for an organic and developmental approach to change – building on what works to create something new. He is an experienced speaker at multiple international conferences.

Pieter Van Driessche

I’ve been working in IT for more than 20 years. I went through most of the common software jobs: developer, analyst, team lead, project manager, and currently Agile coach. I experimented with cultural change management for 2 years, after which I returned to IT because of the faster speed of change. I am an agile coach (or mentor?) for almost 15 years, and still learning every day. I coached all kinds of teams in all kinds of organizations: software, operation, or marketing teams, in Belgium and abroad, in small and large organizations. Combining people, process and product is my passion.

I am Raluca Piteiu-Apostol, Product Consultant with unconventional, creative potential to nurture in every product I am involved in. I am a strong advocate of applying a product mindset to everything I do. A successful product relies on involving customers from the early beginning, failing fast by validating early and often, working together with team and stakeholders to co-creatively design new experiences and products, and also rely on data to make informed decisions. It is not only about ideas and addressing the right customer needs, but it's about making them happen. I am happy to share my knowledge, passion and expertise, so I invest my time into educational community initiatives, and offer mentoring.

Stef Cuisinier is an organization coach who helps teams & leaders develop structures & ways of working that make them both happy and productive. Stef started his professional adventures as a software developer & system engineer. He moved on to IT Management and Project Management roles to discover his passion for organizational development. Stef has customers from diverse sectors such as ICT, FinTech, Insurance, Transport, Healthcare and Media

With a strong background in the ICT domain, Agile & Lean thinking were the starting point of his coaching journey. Team Topologies, DevOps, Sociocracy 3.0, Holacracy and many other schools of thought provide additional tools to assist organizations.

Ronny Schrijvers is a certified SAFe SPC, and Agile Coach. He successfully changes the way people and teams are working together to become high performing teams (of teams)

With 20 year experience as an IT Manager – mostly as a servant leader – he brought multiple business and IT Teams closer together to deliver impactful projects. Based on living in the US, integrating worldwide teams, and running an IT Center in Bangalore, the hybrid way of working is a natural habitat for him.

Inspired by the book “Team Topologies”, Ronny helps today build high performing teams of teams.

Yulia Kosarenko is a consultant, author, coach and course creator. Her career spans more than 25 years of bringing IT and business together through business analysis, architecture, analytics, and change management. She helped define business transformations in insurance, education, logistics, banking, payments, and pension investment industries.

She is the author of the books "Business Analyst: a Profession and a Mindset" and "Business Analysis Mindset Digital Toolkit" and teaches analytics courses at the Humber College in Toronto.

Yulia is active in business analysis and analytics communities, leading webinars, speaking at conferences, coaching, and creating online courses. You can always find her at why-change.com.